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Channel: Stop 3rd Party Integration from Changing Record Ownership - Salesforce Stack Exchange
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Answer by Peter Le for Stop 3rd Party Integration from Changing Record Ownership

Yes, it assigns it automatically to the user that clicks on that record. For example, we have messages that come in. Once a user clicks on that message, the ownership changes to them as a way to...

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Stop 3rd Party Integration from Changing Record Ownership

We are using a 3rd party app to have incoming emails send to SF under our custom Messages Object. However, the app also changes the ownership of the record to the themselves when a user clicks to view...

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